FAQs

1) What if I need to cancel a treatment booking?

24 hours notice is requested of all bookings. We reserve the right to request a 50% deposit upon booking which will be non-refundable if less than 24 hours notice is given.

2) Is there a minimum age limit?

Yes - clients must be at least 16 years of age other than for bridesmaids make - up.

3) How long can I expect my eyelash/eyebrow tints etc to last?

They should last 2 - 4 weeks under normal circumstances. Please note that a skin test at least 24 hours in advance is required prior to any eye treatments.

4) What do the Make-up treatments include?

 All make-up treatments include a preparatory facial. All wedding make-up packages include a trial run before the big day!  In addition hairstyling is also available upon request.

5) I'm having a party - what packages are available?

 Specially tailored packages are available either at the studio or in the comfort of your own home including massage,make-up and other therapies for large wedding/party groups.

6) I'm pregnant - does this affect my treatment?

Some treatments are unsuitable especially during the early stages of pregnancy - please advise at time of booking as treatments can be modified accordingly to ensure that you get the most out of your visit.

7) Is there anything I should avoid before a treatment?

Please avoid a heavy meal in the 2 hours before a treatment, alcohol and non-prescription drugs.

8) I am concerned a medical condition may preclude me from any treatments

A medical questionaire will be undertaken prior to your treatment, however should you have any concerns please highlight these at the time of booking.

9) Do I need to be fit to Nordic Walk?

No - the beauty of Nordic is that it can be adapted to all fitness levels and classes differ in duration and distance.

10) Do I need my own poles?

No - poles are provided by the instructor. Should you wish to purchase poles then we can advise you accordingly.